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Important...please read the following:
The online account information features of mystudentloanonline.nd.gov work best if an up-to-date browser is used.
For the best results, BND recommends that the most current version of Microsoft Internet Explorer be used. This browser may be downloaded FREE.
If you continue to experience difficulties in viewing your account information or downloading forms, contact our office at 1-800-472-2166 ext. 5763 or
e-mail to bndser@nd.gov.
To access your account information, select the "Login to your account"
icon located on SLND's Web site home page at mystudentloanonline.nd.gov. A login ID and password are required for you to access your student loan
information.
How do I get a password?
If we had your valid e-mail address, we sent your initial password to you
via e-mail and followed up with a letter mailed to you. If we did not have
a valid e-mail address, the password was mailed to you.
I lost my password. How do I get another one?
You can get a new password by clicking on "Forgot your password? Click
Here" on the login screen. If we have your valid e-mail address, a password will be e-mailed to you
and a letter with the same password will be mailed to you. If we do not have a valid e-mail address,
a password will be mailed to you.
Upon login, you will be required to change your password and given the opportunity
to update your e-mail address..
I want to access my account now. Who can I call?
Please call a Customer Service Representative at 1-800-472-2166 ext. 5660 and we will reset your password.
It says my account is locked. What should I do next?
After three unsuccessful attempts to login, your account will lock up.
Please call a Customer Service Representative at 1-800-472-2166 ext. 5660
and we will unlock your account and reset your password if necessary.
Access MY ACCOUNT now!
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